Custom Flags and Banners FAQ
At Tidmore Flags, we know that ordering custom flags and banners can raise a lot of questions. From choosing the right size and material to uploading your artwork and understanding production times, our goal is to make the process simple, clear, and stress-free.
Our Custom Flags & Banner FAQ answers the most common questions we receive, helping you:
- Understand the difference between digital and appliqué flags
- Learn what file formats work best for your logos and artwork
- Get clarity on materials, sizes, and double-sided options
- Know how long production takes and how bulk discounts work
- Understand our proofing process to ensure your design is perfect before production
- Find out about shipping, returns, and who to contact for help
Whether you’re creating a championship banner, a custom school flag, or a promotional avenue banner, this FAQ is designed to give you the information you need to confidently place your order.
Browse the questions below to quickly find answers, and don’t hesitate to reach out to our customer service team if you need additional guidance. We’re here to make sure your custom project turns out exactly as you envision…
What types of custom products do you offer?↓
We offer a wide range of customizable products, including custom flags, championship banners, graduation banners, avenue banners, vinyl banners, garden flags, stick flags, golf flags, feather dancer kits, tail feather kits, and Kahuna promotional banners.
What’s the difference between digital and appliqué flags?↓
Digitally printed flags use high-resolution printing to reproduce complex images, gradients, and full-color artwork. Appliqué flags are made by stitching cut fabric pieces together, offering a more traditional, handcrafted look and long-lasting durability.
Can I include my logo, school emblem, or sponsor design?↓
Yes! You can include any logo, image, or text. Upload your artwork when ordering or email it to customerservice@corporateimagegroup.com. We’ll send you a proof for approval before production begins.
What file format should I use for artwork?↓
Vector files such as .AI, .EPS, or .PDF are preferred. High-resolution .PNG or .JPG (300 dpi or higher) are also accepted. If your artwork isn’t print-ready, our graphics team can help — a $50 redraw fee may apply (we’ll contact you first if needed).
Do I get to approve the design before production?
Yes. Every custom product includes a digital proof for your approval before we begin production.
What materials do you use?↓
- Flags: Nylon, polyester, or cotton
- Avenue Banners: 9oz poly canvas, 13oz vinyl, or 18oz heavy-duty vinyl
- Championship & Graduation Banners: Felt, twill, nylon, or polyester
- Promotional Banners (Feather, Tail, Kahuna): Durable outdoor nylon
Are your banners double-sided?↓
Yes, most of our banners and flags can be made double-sided. Standard pricing is for the same image on both sides. If you need different designs on each side, contact our team at 1-800-321-3524 for a quote.
What sizes are available?↓
- Custom Flags: 2’x3’ up to 8’x12’ or larger
- Avenue Banners: Typically 18”x36”, 30”x60”, or custom sizes
- Feather, Tail, Kahuna Kits: 7.5’–13’ heights
- Championship & Graduation Banners: Made to order in any size
- Garden Flags: 12”x18” or 18”x27”
- Stick Flags: Various handheld sizes
- Golf Flags: 14”x20”
What is the production time for custom flags?↓
Typical production time is 7–10 business days after proof approval. Large, complex, or sewn (appliqué) projects may require more time. Rush service may be available upon request.
Do you offer discounts for bulk orders?↓
Yes. Volume discounts are available for larger orders. Contact our customer service team with your quantities for a quote.
Are custom products returnable?↓
Because all custom products are made to your specifications, they are non-returnable and non-refundable once approved for production. Please review your proof carefully before approval.
Who should I contact for help or quotes?↓
Our customer service team is happy to help with design, sizing, and pricing. Call us at 800-321-3524 or email customerservice@corprateimagegroup.com for assistance or a custom quote.
